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Purist Perks FAQ

This is our way of showing our appreciation. You’ll earn points for activities on our site, like referrals and purchases. You can use them to earn discounts off purchases, so the more you collect the more you save.

Anyone with an account, and has logged in by clicking the login button, is automatically enrolled. Of course you may checkout as a guest but you will not receive Purist Points.

You can earn points for all sorts of activities, including referring friends, and making purchases. To see all the ways you can earn points click the Earn Points tab in the menu.

Yes. For every dollar you spend you get a Purist point. So reward yourself in more ways than one.

No. Go ahead and earn as many as you can! Be as beautiful & pure as you can be.

Your point balance is on every page in the top bar.

Select the tab called Redeem Points. Here you’ll see all the perks we offer. If you have enough points, you can redeem them for a perk. NOTE - An accompanying product must be in the cart to checkout with your Purist Perk item.

You, or someone you referred, cancelled or returned a purchase.

Yes. If you don't make any purchases in the 12 months following your first purchase they'll expire. To maintain your status you must make a purchase each calendar from when you initially joined.

Of course. We'd love to see you in person.

Yes. If you don't make the minimum purchases per level every calendar year (12 months), you will lose your Purist Perk status for the following year.

  • Approved: These points can be redeemed on rewards immediately
  • Pending: These points are need to be verified before you can redeem them. This typically applies to purchases and referrals
  • Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled)

You, or someone you referred, cancelled or returned a purchase.

It can sometimes take a few minutes for us to process your transaction and provide your points.

Not directly - please redeem your points for a voucher which can then be applied during checkout.

If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll unenroll you and you will lose any points you have accrued.

Just contact us and we'll re-enroll you. However, your point total will begin from zero.

Please contact customerservice@puritycosmetics.com

No, we're sorry. Our lawyers won't let us. Purist Points will start accumulating November 11th 2015.

No, we're sorry, we are unable merge points from mutiple accounts.

Unfortunately, at this time the Purist Perks progam is only available to U.S. customers.

Purist Perks and Points are non refundable. If you send back the product, we cannot reissue your points or product to you.

The Purist Perks are redeemed by using a discount code. This can not be combined with any other coupons.